Regional Operations Manager [Germany]


 

THE GOAL

The aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales across South Germany. The Regional Manager is responsible for developing and managing a portfolio of points of sales to ensure operational excellence throughout their network. Reporting to the Head of Regional Manager’s, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas and sensing the opportunity for growth and improvement within your allocated region.

WHY YOU SHOULD JOIN US

  • Because it’s a fast growing and changing company
  • High autonomy, we rely on you to find innovative solutions and manage it all by yourself
  • Big team, awesome people, high energy, positive work atmosphere
  • You´ll work with a diverse multicultural company

WHAT YOU DO

  • Guarantee performance delivery of individual points of sale in your region.
  • Implement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on its region.
  • Advise sales outlets to maximize profitability and operate in the most cost-efficient way possible.
  • Ensure information is clearly communicated between KellyDeli head office and sales outlets, give meaning to the objectives and plans commercial / marketing / quality.
  • Ensuring the customer satisfaction of our consumers is key and is at the heart of point of sale actions.
  • Being the key contact for major accounts at local and regional level.
  • Be a source of information on new retail concepts, developments in the retail sector and competitors.
  • To drive sales revenue through detailed management of all kiosk KPIs.
  • Work closely with our retailers to ensure and protect brand consistency at all levels.

WHO YOU ARE

  • Previous experience in a similar Regional Manager / Area Manager / District Manager position and having industry experience in Food & Beverage or Food Retail would be a huge advantage.
  • Experience in multi-site management ideally in the world of catering and / or franchising.
  • You will be a highly motivated self-starter, a team-player who is able to build great relationships with both colleagues and customers, whilst equally happy to spend periods alone in the field.
  • You like challenge, you are results and business oriented and like to work with numbers.
  • You have an excellent analysis of situations, you identify problems and propose concrete solutions (process redesign, action plans, training, ...).
  • You will be a highly organised induvial, rigorous in setting up internal procedures and monitoring regulatory obligations.
  • Positive by nature, your network as well as your excellent communication, allow you to be the true ambassador of your region.
  • You know how to work in multicultural environments.
  • You are committed, able to convince and make decisions, supportive.
  • You are comfortable in a non-hierarchical and transversal role, with listening, openness, enthusiasm and simplicity.
  • A company car will be provided, and a full EU Driving Licence is required.
  • Fluent level of German and English is required.

You want to share your expertise and your values? We are an equal opportunity employer, join us!


 

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