Are you looking for an exciting opportunity?
We currently have a full-time opening for an Order Processor in the United States. If you are looking for a fast-paced environment where you can make a difference every day, then this is the opportunity for you!
The right person to join our team...
Demonstrates ownership and accountability; strong problem solving and decision making skills; strong work ethic and integrity; excellent communication skills, both written and verbal; collaboration as well as self-management; results driven; attention to detail, accuracy and compliance.
This position is responsible for….
The Order Processor is responsible for receiving and accurately entering orders from customers and Sales Representatives in a timely manner. S/he is also responsible for various reporting on brace orders, Breg Feedback Forms (BFFs), orders entered and assists the team and other departments in a variety of projects.
Your day will be very busy… you will:
- Receives customer orders through a variety of sources including fax, email, mail, internal customers and other Customer Care Representatives.
- Enters data into the Oracle system with accuracy and within department performance indicators.
- Makes outbound calls to Sales Reps/Customers if clarification on order information is needed.
- Issues Credit/Rebills to the Credit/Rebill Processor when applicable.
- Works with the brace line to ensure accurate information is relayed when handling returns.
- Backs up mailroom including processing of invoices and statements and outgoing mail.
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
What your background will be:
- 2+ years of experience in data entry, order processing or customer service preferred.
- Order Processing requirements at 50+ WPM.
- Proficiency with programs such as MS Outlook, Word, and Excel as well as the ability to compose and understand data grouping and data selection criteria and formulas. Technical competence includes the ability to learn new software and systems.
- Previous Oracle experience is preferred.
- Must attend annual HIPAA training and be held under strict compliance to the healthcare privacy code.
What we can offer you...
Our insurance benefits are effective the 1st of the month after your hire date.
- Medical /Dental /Vision plans
- PTO (paid time off)
- Holiday Pay
- Life Insurance / STD / LTD
For more information regarding Company benefits, please email hr@breg.com.
Work Schedules include...
- 9AM EDT start.
- 5PM EDT finish.
Salary/Pay Range: $16.00/hr - $18.75/hr
This range reflects the minimum and maximum target range for new hire base salary/pay for the United States. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, commission, equity, etc.
For six consecutive years Breg has been awarded The National Business Research Institute (NBRI) Circle of Excellence Award for employee engagement.
If you meet the requirements above and would like to apply for this position, please visit our website at www.breg.com and click on the ‘Careers’ section.
Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.
