SHEIN | Chat support/Email support- Open for newbies [Philippines]


 

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MUST READ!!

WE NO LONGER OFFER WORK-FROM-HOME OR HYBRID WORK SET-UPS FOR CSR POSITIONS. THIS IS ONSITE WORK SET UP, but rest assured that you will work near your location or at your preferred work location.

Our goal for our people is to be inspired, motivated, and creative with their work. Our management approach is designed to help our employees strive for excellence while maintaining a healthy lifestyle. Sapient continuously strives to improve working processes and environment for their employees’ positive morale.

We are looking for candidates with (Customer Facing) working experience for our (Pioneer bpo account)

Job Responsibilities:

● Follow standard operations and procedures.

● Recognize and escalate priority problems in accordance with Client standards.

● Ensure one-call resolution prioritizing customer satisfaction.

● Perform basic troubleshooting when necessary.

What’s in Sapient Global Services?

For regular employees, we offer an industry-leading benefits package that includes:

● Competitive Salary

● Opportunity for rapid career growth for Top Performers

● HMO with 3 free beneficiaries on Day One

● Shift Schedule (Day shift/Mid shift/Night shift)

● Pioneer, Non-voice, and Easy Accounts Available

● Free Coffee and Biscuits in the office

● Retirement/Life Insurance for Qualified Staff

● Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Do you think that you didn't meet the qualification's were looking for? We have a number of vacancies that need to be filled ASAP. Lines of Business are listed below:

Airline Reservations

Voice Captioning

Transcription Services

Telco

Financial

Gaming

Sales

Electronics

Healthcare

Collections

Travel

But the account you will get will be based on the assessment you will pass.

We value our employees first and our clients second. Here are the benefits we offer that you’ll surely love:

a. Health Maintenance / HMO

b. Scholarship Program

c. Child Care

d. Competitive Salary

e. Discounts on Pharmacies

f. Loyalty Incentives

g. Health and Wellness Programs

h. Shuttle Services

i. Retirement Fund

j. Free Meal and Coffee

i. Government-mandated benefits

We are in need of Customer Service Representatives for our new sites nationwide!

Alabang

Antipolo

Bacolod City

Baguio City

Bataan

Batangas City

Bulacan

Cagayan De Oro

Cebu City

Cavite - Molino

Dagupan

Davao City

Ilocos Norte

Iloilo City

Laguna-Nuvali

Manila - San Lazaro

Makati City

Mandaluyong - Boni

Mandaluyong - Ortigas

Marikina

Palawan

Pampanga - Clark

Paranaque - Sucat

Pasay - Mall Of Asia

Pasig - Ortigas

Quezon City - Bridgetown

Quezon City - Cubao

Quezon City - Eastwood

Quezon City - Fairview

Quezon City - North EDSA

Quezon City - UP Ayala

Technohub

Taguig - BGC

Taguig - McKinley Hill

Tarlac

Job Responsibilities:

Help customers with complaints and questions.

Give customers information about products and services

Take orders

Process returns

Qualifications:

Candidate must be at least 18 years of age

Suitable to Excellent Communication Skills or Conversational in English

No BPO Experience is Accepted

HS Grad/K-12 Grad/Vocational /ALS/ College Undergraduate Is Welcome to Apply

BPO Experience is a plus!

The salary we can offer you will be discussed on your JOB OFFER after you’ve finished the assessments and interviews but the salary range would be between P15,000.00 to P35,000.00 here at Sapient! Plus 20K signing bonus for our premium account. Further information can be discussed during your interview schedule, We recommend that you attend your scheduled interview :)

We also have Non-Agent Positions Available!

We are hiring US Registered Nurses! Non-Voice and Voice Account, WFH setup with 100K signing Bonus. Work anywhere in the Philippines!

We offer an industry-leading benefits package that includes the following:

Fixed Weekends Off

Performance Incentives

Free License Renewal

Free IELTS Training

Computer Provided

Visa Sponsorship

Life Insurance Coverage

HMO on Day 1 + dependents.

Competitive Salary Package with a signing bonus of PHP 100,000

14th-month pay

Job Responsibilities:

Conducts utilization reviews to determine if patients are receiving care appropriate to illness or condition.

Consults with medical and treatment staff regarding client diagnosis, medical justification, length of treatment, and case documentation.

Review documents for completeness and request any missing information to substantiate the claims.

Solves moderate to complex problems and does analysis with them, works with minimal guidance

Qualifications:

Bachelor of Science in Nursing Graduate

Active PHRN & USRN License

Minimum 1 Year of Hospital Work Experience

Must have a postpaid internet connection of 50mbps

Average Communications Skill

Proficient in MS Office

Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY A WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you.

Interested? Click 'Apply Now' or send your resume/cv to hired@sapientbpo.net with the desired position!

Job Type: Full-time

Salary: Php20,000.00 - Php28,000.00 per month

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

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