Front Desk Clerk and Customer Service Representative [Philippines]


 

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents with relevant experience.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales Representative
  • Travel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
  • Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
  • Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.

Qualifications:

  • Amenable to working onsite(office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Excellent verbal and written communication skills. Preferred language: English.
  • Strong active listening skills, patience, and empathy when dealing with customers.
  • Not currently enrolled or employed.

Nice to have:

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. APPLY NOW!

Job Type: Full-time

Salary: Php18,000.00 - Php29,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift

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